Externiture and Vix Technology working across the UK


Case Study

Bringing real time information to previously underserved communities

Hampshire County Council were seeking to increase adoption of public transport in the region, through a focus on improving the passenger experience and trust in the service, indicated by a ratings improvement in public transport evaluations. At the same time they were also looking to improve the reliability of services across all of its operators, ultimately making public transport more attractive in the region.

With a high number of remote bus stops limited to basic printed timetable information, the question of how to reach those stops with new technology (without any additional budget for excavation or the additional future power bills) was answered with long term wireless battery powered displays.

Vix Technology was chosen to provide a solely battery powered real time passenger information display system. Utilising the latest developments in battery technology and power preservation, these Axentia displays last for over three years on a single charge, bringing real time bus service information to previously underserved communities.

Externiture, being a trusted partner to Vix, and Hampshire’s bus stop and shelter contractor, were selected to install the displays. Each site was surveyed, and a report was produced for Vix and Hampshire for each location. The displays were to fit to a range of shelters and poles. Externiture designed flexible bracketry to fit all locations and fitted these and the displays. Each installation was recorded, and a report supplied to Vix and Hampshire County Council.

With close to zero impact on existing infrastructure, no need for contract work, filing for construction permits or shutting down roads to install permanent electricity supplies, the solution is scalable, enabling the council to roll out the technology at their pace.

Hampshire County Council were also able to customise the design and colour scheme, including the service operator logos – helping to drive passenger confidence in service information reliability and aiding public transport adoption.

One of the first deployments of this technology in the UK (having been successfully operational in cities such as Stockholm, Gothenburg, Munich, and Helsinki), future cost savings have already become apparent. Vandalised displays are replaced and repaired in house, minimising any disruption to service, and minimising field engineers’ time. The remote configurability of the displays (through a mobile interface) further speeds up installation time.

Throughout the installation of the first 55 Anton display deployment, there was no disruption to existing services, with minimal time spent on each install.